Shipping & Local Pickup

Effective Date: September 8, 2026

At That’s A Good Idea, we sell a wide variety of merchandise, including pre-owned, vintage, collectible, fragile, oversized, and one-of-a-kind items. Because our inventory varies considerably in size, weight, value, and shipping requirements, shipping options may differ from one product to another.

We make reasonable efforts to package each item securely and select an appropriate shipping method for the merchandise being purchased.

Shipping Locations

We currently ship to addresses within the United States, except where an item is specifically designated Local Pickup Only or where shipping is restricted by law, carrier rules, size, weight, or the nature of the merchandise.

International shipping is not offered unless specifically stated on an individual product listing.

Processing Time

Orders are normally prepared for shipment within 1–3 business days after payment has been successfully received.

Large, unusually fragile, high-value, or difficult-to-package items may require additional handling time.

Business days generally exclude weekends and major holidays.

If an unexpected delay occurs, we will make reasonable efforts to contact you.

Shipping Methods

Available shipping methods may vary depending on the item and destination.

We may use carriers such as:

  • USPS
  • UPS
  • FedEx
  • Other appropriate freight or delivery services when necessary

The shipping method shown during checkout may be based on the size, weight, destination, value, and packaging requirements of the merchandise.

We reserve the right to use an equivalent or better shipping service when appropriate, provided it does not materially disadvantage the customer.

Shipping Charges

Shipping charges may be calculated based on factors including:

  • Package size
  • Package weight
  • Destination
  • Shipping service
  • Insurance requirements
  • Special handling
  • Packaging requirements

Some products may include a flat shipping charge, while others may have shipping calculated during checkout.

Because many of our items are one of a kind, actual packaging requirements can occasionally differ from preliminary estimates.

If a substantial shipping discrepancy is discovered before shipment, we will contact you before making any material change to your order.

Combined Shipping

We may be able to combine multiple eligible items into one shipment when doing so is safe and practical.

Combined shipping is particularly suitable for smaller merchandise such as collectibles, jewelry, pocket knives, and similar items.

Large, heavy, fragile, unusually shaped, or high-value merchandise may require separate packaging and may not qualify for combined shipping.

If your cart does not calculate combined shipping as expected, please contact us before completing your purchase when possible.

Tracking

When tracking is available, tracking information will normally be provided after the order has been shipped.

Please allow time for the carrier’s system to recognize and update newly created tracking numbers.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please verify your:

  • Street address
  • Apartment or unit number
  • City
  • State
  • ZIP code

before submitting your order.

If a package is returned because an incorrect, incomplete, or undeliverable address was provided, additional shipping charges may be required before the item can be shipped again.

We cannot guarantee that an address can be changed after an order has been placed.

Delivery Estimates

Any delivery date displayed by the Site or shipping carrier is an estimate, not a guarantee.

Once a package has been transferred to the carrier, delivery timing may be affected by circumstances outside our control, including weather, carrier delays, transportation disruptions, holidays, or other unforeseen events.

Lost Packages

If tracking indicates that a package has not arrived within a reasonable period, please contact us so we can help investigate the shipment.

Depending on the circumstances, we may need to initiate a carrier inquiry or insurance claim before determining the appropriate resolution.

If tracking shows a package as delivered but you cannot locate it, we recommend checking with household members, neighbors, apartment management, and the carrier before contacting us.

Items Damaged During Shipping

If an item arrives damaged, please contact us within 3 days of delivery.

Please retain:

  • The damaged item
  • The original shipping box
  • All packing materials
  • Shipping labels

We may request photographs of the merchandise, packaging, box, and shipping label so we can evaluate the damage and pursue a carrier or insurance claim when appropriate.

Please do not discard the item or packaging until we have advised you that it is no longer needed.

Local Pickup

Some products are designated Local Pickup Only because of their size, weight, fragility, value, or shipping difficulty.

Local-pickup items will be clearly identified in the product listing.

Pickup Is By Appointment

Local pickup is by appointment only.

After your purchase is completed, we will contact you—or you may contact us—to arrange a mutually acceptable pickup date and time.

Please do not travel to the pickup location until your appointment has been confirmed.

The exact pickup location and instructions will be provided as part of the pickup arrangements.

This allows us to avoid publicly displaying a private storage or pickup address unnecessarily.

Pickup Timeframe

We recommend that local-pickup merchandise be collected within 7 days of purchase whenever possible.

If you need additional time, please contact us before purchasing or promptly after completing your order so arrangements can be discussed.

We understand that some large items may require coordinating a truck, trailer, additional people, or other equipment.

Loading and Transportation

Unless otherwise agreed in advance, the buyer is responsible for providing the appropriate:

  • Vehicle
  • Trailer
  • Helpers
  • Moving equipment
  • Blankets or padding
  • Straps and tie-downs
  • Packaging materials

necessary to safely load and transport the merchandise.

We may provide reasonable assistance when practical, but customers should not assume that loading assistance will be available, particularly for heavy or oversized merchandise.

Customers are responsible for determining whether an item will fit safely in their vehicle or trailer.

Measurements provided in the product listing should be reviewed before arriving for pickup.

Inspection at Pickup

We encourage customers to inspect local-pickup merchandise before leaving the pickup location.

Because much of our merchandise is pre-owned, vintage, or one of a kind, this gives the buyer an opportunity to verify that the item received is the item purchased and that its condition corresponds with the listing.

Once a local-pickup item has been inspected, accepted, and removed from the pickup location, the transaction is considered complete except where otherwise required by law or where the item was materially not as described.

Local Pickup and Returns

Local-pickup purchases are subject to our Returns & Refunds Policy.

As with shipped merchandise, all sales are final except when an item is materially not as described.

Normal wear, age-related characteristics, and imperfections that were disclosed or visible in the listing photographs do not constitute grounds for a return.

Restricted Merchandise

Certain merchandise may be subject to shipping restrictions because of federal, state, local, carrier, or other requirements.

This may include certain:

  • Knives or edged tools
  • Wildlife and taxidermy items
  • Oversized merchandise
  • Hazardous or restricted materials
  • Other regulated products

We reserve the right to refuse or cancel shipment when we reasonably believe shipping an item to a particular destination would be unlawful or prohibited by the carrier.

Any payment collected for an order that we cannot legally or reasonably fulfill will be refunded as appropriate.

Questions About Shipping or Pickup

If you would like a shipping estimate, need to arrange local pickup, or have questions about whether an item can be shipped, please contact:

That’s A Good Idea, Inc.
Website: ThatsAGoodIdea.com
Email: support@thatsagoodidea.com